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Customer Feedback Customer Feedback
We often receive lovely emails from customers thanking us for our fantastic service. We thought you might like to read some of their comments.......if you would like to add your own comments, please email them to us.
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Please could I comment on the A'kin products I have been getting from you for the last couple of years? Our little girl, Christy, who is only 6, has severe chronic eczema, which unfortunately often affects her face. Her GP suggested swapping to SLS and preservative-free shampoo and conditioner - she is allergic to certain synthetic preservatives and SLS dries out her skin....and this brought me to you through your website. I have been ordering your A'kin no-scent shampoo and conditioner, which is really wonderful! It is gentle, yet does the job really well, in fact I've tried it out on my own hair and I really, really notice the difference when I use it! Christy certainly does not react to it like she has done with other products I have used on her. I would also like to compliment you for your exceptional service. Recently, you have advised me at every stage, as the A'kin shampoo 500ml, which I usually order has been out of stock. I really appreciated that you have let me know about the delay you've had in sourcing this for me, and given me regular updates to let me know what was happening. And then your free samples and your kind offer of a complimentary bottle of the shampoo to make sure Christy had enough, was really above and beyond my expectations! Thank you so much!!! It really was so appreciated. Eileen, Aberdeen.

Parcel arrived this morning at 6am, thanks for a fabulous service = ) Therese, Bromley.

Wonderful! Thank you. Jill, Leek

Thank you,great service,as always. Tim, Glasgow

I would like to thank you for your efforts in tracking my order which go far beyond the level of most suppliers I have dealt with. You deserve 5* plus for your trouble. Dave, Liverpool

That's brilliant, thank you very much. Fabulous service as always! Nicola, Evesham.

Nice to get such a quick response thank you. Geoff, Cambridge

This is just to let you know the Tea-Tree soap you sell is excellent. I have only to look at it to get a lather - one that far outstrips a lot of mainstream soaps on the market incidentally. 'Alternative' no longer equates to 'inferior' in matters of personal hygiene. Anyone trying this product will prove as much for themselves. Antony Manchester

Here is the additional order to go with my original order #xxxx! Many thanks for refunding the P&P! You are the best! Jen, London

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